Introduction

Accessible Staterooms

• 🚪 Fully Accessible Cabins (FAC): Designed for guests with highly limited mobility, featuring accessible routes, turning space, and accessible bathrooms with grab bars and shower seats.
• 🛏️ FAC-SSA: Similar to FAC but with accessible routes on only one side of the bed.
• 🚶 Ambulatory Accessible Cabins (AAC): For guests with mobility limitations who do not require a wheelchair, featuring grab bars and a step in the bathroom.
• 📄 Mobility Questionnaire: Required to confirm the need for an accessible stateroom.
• 📅 Advance Booking: Recommended due to limited availability.

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Wheelchair and Scooter Policies

• ♿ Wheelchair Assistance: Available at home ports for boarding and disembarking.
• 🛵 Scooter Rentals: Available through Scootaround for cruises departing from US ports.
• 📏 Size Restrictions: Scooters must fit through a 22" doorway for standard staterooms or 32" for fully accessible staterooms.
• 🛠️ Storage: Mobility devices must be stored in the stateroom and not in public areas.
• ⚠️ Safety: Guests must drive at a safe speed and be able to navigate raised door thresholds and gangways.

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Service Dogs

• 🐕 Allowed: Working service dogs are permitted on board.
• ❌ Not Allowed: Emotional support dogs and pets are not permitted.
• 📜 Documentation: Guests must check entry requirements for service dogs at each port of call.
• 🚽 Relief Area: A designated relief area with Second Nature Dog Litter is provided on board.
• ⚠️ Disembarkation: Carnival is not responsible for limitations imposed on service dogs by ports of call.

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Shore Excursions

• 🌴 Variety: Carnival offers a wide range of shore excursions, including accessible options.
• 📅 Pre-Booking: Shore excursions can be booked up until 11:30pm ET the evening prior to cruise departure.
• 🛳️ Onboard Booking: Remaining inventory is available on the departure day onboard the ship.
• 🛡️ Best Price Guarantee: Carnival offers 110% of the price difference if a lower price is found for the same excursion.
• 📧 Contact: For accessible tour inquiries, email [email protected].

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Dining Options

• 🍽️ Accessible Tables: Available in all dining venues.
• 🍕 Gluten-Free: Options include pizza dough, pasta, bread, and desserts.
• 🥗 Special Diets: Accommodated in main dining rooms only.
• 🕒 24-Hour Room Service: Available for all guests.
• 📧 Contact: Inform the Maître d' and dining team of any food allergies or special dietary needs.

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Communication Aids

• 🔠 Braille: Available for stateroom numbers and public room names.
• 🔍 Large Print: Available for daily newsletters, dining menus, and shore excursion information.
• 📺 Closed Captions: Available for certain in-stateroom TV programs and movies.
• 📞 TTY: Available to communicate with Guest Services 24/7.
• 🎧 Assistive Listening: Headsets available for live performances in the main show room.

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Booking and Contact Information

• 📅 Advance Booking: Recommended for accessible staterooms and shore excursions.
• 📧 Email: For accessibility-related inquiries, email [email protected].
• 📞 Phone: Call 1-800-438-6744 ext. 70025 for assistance.
• 🌐 Online: Visit the Carnival website for more information and to book shore excursions.
• 📄 Documentation: Complete the Mobility Questionnaire to confirm the need for accessible accommodations.

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