Generated with sparks and insights from 11 sources

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Introduction

  • Check Notification Settings: Ensure that Slack notifications are enabled in both the app and your device settings.

  • Disable Do Not Disturb: Make sure Do Not Disturb mode is turned off on your device.

  • Clear Cache: Clear the Slack app cache to resolve potential data issues.

  • Restart Device: Restart your device to fix temporary glitches.

  • Update or Reinstall Slack: Ensure you have the latest version of Slack or reinstall the app if necessary.

  • Check System Settings: Verify that system-level notifications are enabled for Slack on your device.

  • Troubleshoot Notifications: Use Slack's built-in troubleshooting feature to identify and fix issues.

Check Notification Settings [1]

  • Slack App: Open Slack, go to Preferences > Notifications, and ensure notifications are enabled.

  • Mobile Devices: On iOS, go to Settings > Notifications > Slack and enable Allow Notifications. On Android, go to Settings > Apps > Slack > Notifications and ensure they are enabled.

  • Desktop: On Windows, go to Settings > System > Notifications & Actions and ensure Slack notifications are enabled. On macOS, go to System Preferences > Notifications and ensure Slack is allowed.

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Disable Do Not Disturb [1]

  • Slack App: Ensure Do Not Disturb is not enabled within Slack by clicking your profile picture and checking the Do Not Disturb settings.

  • Mobile Devices: On iOS, swipe down from the top right and check the Focus setting. On Android, swipe down from the top and ensure Do Not Disturb is off.

  • Desktop: On Windows, check Focus Assist settings. On macOS, click the toggles icon in the top right and ensure Do Not Disturb is off.

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Clear Cache [2]

  • Android: Go to Settings > Apps > Slack > Storage & cache > Clear cache.

  • iOS: Uninstall and reinstall the Slack app to clear the cache.

  • Desktop: In Slack, go to Preferences > Advanced > Reset Cache.

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Restart Device [2]

  • Mobile Devices: Restart your phone or tablet to resolve temporary issues.

  • Desktop: Restart your computer to fix potential glitches.

Update or Reinstall Slack [2]

  • Update: Ensure you have the latest version of Slack from the App Store or Google Play Store.

  • Reinstall: Uninstall Slack and then reinstall it to fix persistent issues.

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Check System Settings [1]

  • Windows: Go to Settings > System > Notifications & Actions and ensure Slack notifications are enabled.

  • macOS: Go to System Preferences > Notifications and ensure Slack is allowed.

  • Browser: Ensure notifications are enabled for Slack in your Browser Settings.

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Troubleshoot Notifications [3]

  • Slack App: Go to Preferences > Notifications > Troubleshoot Notifications to run a diagnostic test.

  • Mobile Devices: Tap You > Notifications > Troubleshoot Notifications to identify issues.

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Related Videos

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