Generated with sparks and insights from 11 sources
Introduction
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Check Notification Settings: Ensure that Slack notifications are enabled in both the app and your device settings.
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Disable Do Not Disturb: Make sure Do Not Disturb mode is turned off on your device.
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Clear Cache: Clear the Slack app cache to resolve potential data issues.
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Restart Device: Restart your device to fix temporary glitches.
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Update or Reinstall Slack: Ensure you have the latest version of Slack or reinstall the app if necessary.
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Check System Settings: Verify that system-level notifications are enabled for Slack on your device.
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Troubleshoot Notifications: Use Slack's built-in troubleshooting feature to identify and fix issues.
Check Notification Settings [1]
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Slack App: Open Slack, go to Preferences > Notifications, and ensure notifications are enabled.
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Mobile Devices: On iOS, go to Settings > Notifications > Slack and enable Allow Notifications. On Android, go to Settings > Apps > Slack > Notifications and ensure they are enabled.
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Desktop: On Windows, go to Settings > System > Notifications & Actions and ensure Slack notifications are enabled. On macOS, go to System Preferences > Notifications and ensure Slack is allowed.
Disable Do Not Disturb [1]
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Slack App: Ensure Do Not Disturb is not enabled within Slack by clicking your profile picture and checking the Do Not Disturb settings.
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Mobile Devices: On iOS, swipe down from the top right and check the Focus setting. On Android, swipe down from the top and ensure Do Not Disturb is off.
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Desktop: On Windows, check Focus Assist settings. On macOS, click the toggles icon in the top right and ensure Do Not Disturb is off.
Clear Cache [2]
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Android: Go to Settings > Apps > Slack > Storage & cache > Clear cache.
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iOS: Uninstall and reinstall the Slack app to clear the cache.
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Desktop: In Slack, go to Preferences > Advanced > Reset Cache.
Restart Device [2]
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Mobile Devices: Restart your phone or tablet to resolve temporary issues.
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Desktop: Restart your computer to fix potential glitches.
Update or Reinstall Slack [2]
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Update: Ensure you have the latest version of Slack from the App Store or Google Play Store.
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Reinstall: Uninstall Slack and then reinstall it to fix persistent issues.
Check System Settings [1]
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Windows: Go to Settings > System > Notifications & Actions and ensure Slack notifications are enabled.
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macOS: Go to System Preferences > Notifications and ensure Slack is allowed.
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Browser: Ensure notifications are enabled for Slack in your Browser Settings.
Troubleshoot Notifications [3]
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Slack App: Go to Preferences > Notifications > Troubleshoot Notifications to run a diagnostic test.
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Mobile Devices: Tap You > Notifications > Troubleshoot Notifications to identify issues.
Related Videos
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