Generated with sparks and insights from 75 sources

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Introduction

  • Salesforce offers multiple plans tailored to different business needs, including Sales Cloud, Service Cloud, Marketing Cloud, and Pardot.

  • The main plans for Sales Cloud and Service Cloud are Essentials, Professional, Enterprise, and Unlimited.

  • Essentials plan starts at $25 per user per month, offering basic features suitable for small teams.

  • Professional plan costs $75 per user per month, adding more storage and features like lead scoring.

  • Enterprise plan is priced at $150 per user per month, including API access and additional features.

  • Unlimited plan costs $300 per user per month, providing the most comprehensive set of features.

  • Marketing Cloud and Pardot have different pricing structures, with Marketing Cloud starting at $400 per month and Pardot starting at $1200 per month.

  • Success Plans (Standard, Premier, Signature) offer varying levels of support and resources, with Premier and Signature providing more personalized and proactive services.

Sales Cloud Plans [1]

  • Essentials: $25 per user per month, includes 1 GB of file storage, up to 10 users, and custom reporting.

  • Professional: $75 per user per month, includes 10 GB of file storage (+2 GB per license), unlimited users, and lead scoring.

  • Enterprise: $150 per user per month, includes 10 GB of file storage (+2 GB per license), unlimited users, lead scoring, and API access.

  • Unlimited: $300 per user per month, includes 10 GB of file storage (+2 GB per license), unlimited users, lead scoring, API access, and additional features.

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Service Cloud Plans [1]

  • Essentials: $25 per user per month, includes up to two social media channels, email communications channel, up to 10 users, and manual ticket routing.

  • Professional: $75 per user per month, includes unlimited users, user hierarchy, and calendar.

  • Enterprise: $150 per user per month, includes unlimited users, website live chat (additional cost), user hierarchy, and calendar.

  • Unlimited: $300 per user per month, includes unlimited users, phone communications channels, website live chat included in cost, and agent monitoring.

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Marketing Cloud Plans [1]

  • Basic: $400 per month, includes content creation and email marketing.

  • Pro: $1250 per month, includes Einstein AI and automation features.

  • Corporate: $3750 per month, includes analytics capabilities and mobile functionality.

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Pardot Plans [1]

  • Growth: $1200 per month, includes 100 MB of storage, unlimited users, and up to 10,000 contacts.

  • Plus: $2500 per month, includes 500 MB of storage, unlimited users, and up to 10,000 contacts.

  • Advanced: $4000 per month, includes 10 GB of storage, unlimited users, and up to 10,000 contacts.

  • Premium: $15,000 per month, includes 10 GB of storage, unlimited users, and up to 75,000 contacts.

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Success Plans [2]

  • Standard: Provides self-guided, always-on resources, on-demand support, and Trailhead for skill-building.

  • Premier: Includes all Standard features, plus strategy design, 24/7/365 support, and product education.

  • Signature: Includes all Premier features, plus a designated Customer Success Manager, personalized recommendations, proactive services, and Customer Success Score insights.

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Pricing Comparison [1]

  • Sales Cloud Essentials: $25 per user per month.

  • Sales Cloud Professional: $75 per user per month.

  • Sales Cloud Enterprise: $150 per user per month.

  • Sales Cloud Unlimited: $300 per user per month.

  • Service Cloud Essentials: $25 per user per month.

  • Service Cloud Professional: $75 per user per month.

  • Service Cloud Enterprise: $150 per user per month.

  • Service Cloud Unlimited: $300 per user per month.

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Additional Features [3]

  • Salesforce integrates with many third-party applications and systems.

  • MuleSoft licenses can be purchased for on-premises data sources.

  • Salesforce offers add-ons, apps, and additional products to enhance functionality.

  • Salesforce mobile app is available for all plans, allowing data input and access on the go.

  • Advanced developer tools, such as sandbox and custom applications, are available in higher-tier plans.

  • Salesforce supports integration with major email providers like Gmail and Outlook.

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