GenMail

What is GenMail?

GenMail is Genspark's AI-powered email and calendar client. It brings your email into a single, intelligent workspace to help you read, write, and manage emails faster with AI that learns how you work.

GenMail can:

• Triage your inbox in minutes
• Draft replies in your voice
• Manage multiple accounts
• Schedule sends
• Search email with natural language
• View a unified calendar

GenMail is organized into four main views:

Tab	What it does
GenMail Agent (Agent on mobile)	AI inbox triage: categorizes emails, generates summaries, suggests follow-up actions
Mail	Traditional email view: full inbox, folders, and search
Calendar	Unified calendar combining your connected calendars' events with multi-timezone support
Email Brain (Brain on mobile)	Your personal AI profile: see what GenMail has learned about you and correct anything

Quick Start

Prerequisites

• A Genspark account
• An email account

Set up in 5 minutes

1. Download GenMail: available on Mac, Windows, iOS, and Android
2. Sign in with your Genspark account
3. Connect your email: add your Gmail, Outlook, or IMAP/SMTP account. GenMail begins syncing your inbox automatically
4. Email Brain analyzes your email history: GenMail analyzes your recent email history in the background to build your profile: writing voice, frequent contacts, active projects, and communication patterns
5. Start using it: your inbox will be organized and ready to go

Platform	Availability
Mac	Desktop client
Windows	Desktop client
iOS	Mobile app
Android	Mobile app

Supported email providers

Email provider	How you sign in
Gmail (personal and Workspace)	Google sign-in (OAuth)
Outlook / Microsoft 365	Microsoft sign-in (OAuth)
iCloud Mail	Use an app-specific password with your full @icloud.com, @me.com, or @mac.com address; your Apple Account password won't work.
NAVER	App password. Turn on two-step verification and enable IMAP/SMTP in NAVER Mail settings
Daum / Hanmail	App password. Two-step verification is required; enable IMAP in Daum Mail settings (Daum and Hanmail are separate options in the picker)
Kakao Mail	App password (Kakao Account → Account Security → Two-step verification → App Password)
Yahoo! JAPAN	Your Yahoo! JAPAN ID password. Turn on IMAP/POP/SMTP access in Yahoo! Mail settings first
LINE WORKS / NAVER WORKS	Third-party app password. LINE WORKS needs the Advanced plan. Your administrator must enable IMAP/SMTP (LINE WORKS and NAVER WORKS are separate options in the picker)
Any other mailbox with IMAP and SMTP (own-domain and corporate mail included)	Choose Custom mail server and enter your IMAP and SMTP server, port, and security (SSL/TLS or STARTTLS)

Calendar sync through your mail account is available for Gmail, Outlook, and NAVER. To see an iCloud or other CalDAV/ICS calendar, add it from the calendar sidebar (see Calendar below).

Outlook shared mailboxes: you can read and organize mail in them, but you can't send from them or create drafts. You connect them from the Genspark web app, and they then appear in GenMail on desktop.

Your mail stays with your provider: your mail stays in your provider's mailbox, and you can keep using your existing email app. Genspark's servers help sync it; see How does GenMail sync my mail? in the FAQ.

GenMail Agent and AI features

GenMail Agent: Inbox Triage

The GenMail Agent automatically categorizes your emails by importance so you can skip the scroll and focus on what matters.

Category	What it means
Needs You	Emails requiring your action: urgent, time-sensitive, or directly addressed to you
Upcoming Today	Calendar invites and scheduled events (meetings, calls, etc.)
Worth a look	Interesting or potentially useful, but not urgent
FYI	Worth knowing about, but no response needed (newsletters you read appear here)
Other	Bulk mail you may want to clean up (Everything else on mobile)

These are the default categories. You can rename them or add your own.

Each email is summarized so you can understand it without opening it. The GenMail Agent also flags attachments, suggests follow-up actions (like drafting a reply or reading an attachment), and maintains a task history.

AI Write — Draft Emails with GenMail

GenMail drafts replies that match your personal writing style, learned by Email Brain. You stay in control of every message. GenMail learns from edits you make to drafts, and the more you use it, the more accurate your voice match becomes.

Action	How it works
Generate a draft	AI writes a first pass based on email context and your voice
Adjust tone	Use the quick actions Simplify, Professional, or Friendly, or ask for "shorter," "warmer," etc.
Give specific instructions	e.g., "acknowledge receipt and ask for the deadline"

When you ask GenMail to write an email, it opens a draft for you to review before sending, unless you explicitly tell it to send without showing you first. Skills you set to run automatically or on a schedule can send email, such as a forward or a brief to yourself, without asking each time.

Skills — Pre-Built AI Actions

Skill	What it does
Morning Brief	Summarizes your inbox for the day
Catch Me Up	Summarizes what you missed (after time away, weekends, etc.)
Organize Inbox	Sorts and categorizes your messages
Plan My Week	Plans your week from your inbox and calendar
Newsletter Digest	Summarizes your newsletters in one place
Brief This Person	Summarizes your history with a contact
Meeting Prep	Prepares you for an upcoming meeting

These are the default Skills. More, such as Find It For Me, are available in the Skills catalog.

Example Morning Brief: gives you a daily triage: a quick summary of what came in overnight, what needs attention, and what you can safely skip. It's designed to be the first thing you check so you can prioritize your day in minutes instead of scrolling through dozens of emails.

Each Skill has a run mode that controls when it runs:

Where	When you ask	Automatically on matching email	At a set time
Desktop	Only when I ask	For matching emails	At a set time
Mobile	On demand	Auto-run	Scheduled
Web	On demand	Auto-trigger	Scheduled

Automatic running is available for Skills tied to a type of email, and it is off by default. When it is on, the Skill runs on each new email thread that matches.

Note: Skills use credits each time they run. To stop a Skill from running on its own, set it to the on-request mode (Only when I ask on desktop, On demand on mobile and web), or remove it. See Credits in GenMail below.

GenTeam Integration

• Email an agent directly: send an email to an agent and it can act on it
• @-mention agents in a thread: bring an agent into an email thread
• Deliverable cards with in-app previews: slides and docs appear as cards you can preview inline

Credits in GenMail

GenMail uses your Genspark account's credits. Usage is based on the work the AI does (the model used and any tools it calls).

What	Uses credits?
AI Write drafts and rewrites, reply suggestions	Yes
AI email search	Yes
Agent chat	Yes
Skills (for example Morning Brief, Catch Me Up, Organize Inbox), including scheduled and auto-run runs	Yes
Keyword search	No
Inbox triage, to-do summaries, and Email Brain learning	No
Quick actions (archive, move, mark as read, forward), which don't use AI	No

What changes the cost of a task: the model used, how many steps and tools the AI needs, the length of the thread and its attachments, and how many emails an auto-run Skill triggers on.

See your usage: on desktop, go to Settings → General and click Credits on your account card at the top to open the credit usage page. On mobile, go to Settings → Credits (at the top, with your plan).

Your plan: GenMail uses your Genspark account's plan. There is no separate GenMail plan.

Writing and sending email

Schedule Send

Write an email now, send it later. Pick a specific date and time for delivery. Scheduled emails appear in a dedicated Scheduled folder where you can review or cancel them before they go out. For IMAP/SMTP accounts, scheduled emails are sent from Genspark's servers.

Undo Send

Turn on Undo send in Settings (desktop: Settings → General → Mail → Undo send; mobile: Settings → Inbox & Reading → Undo send) and choose a delay of 5, 10, 20, or 30 seconds. After you send, the message waits for that many seconds, and you can click Undo to cancel it.

Send from a different address

Choose which address an email goes out from using the From menu in the composer. Use Set as default to make an address your default sender. Your primary account is the top account in Settings → Mail Accounts; Set as default changes the address the composer starts from.

• Gmail: your verified "Send mail as" aliases appear automatically, marked Alias. New aliases can take up to a day to show up.
• Outlook: your account's aliases are listed. Microsoft 365 groups need an Exchange administrator to grant Send As permission.
• IMAP/SMTP: emails go out from the mailbox address.

To set the name recipients see, go to Settings → Mail Accounts and use Sender name on the account (up to 100 characters).

Drafts

Drafts save automatically every few seconds while you type. Gmail and Outlook drafts also appear in your provider's Drafts folder. Drafts for IMAP accounts are kept on this device. Drafts the GenMail Agent writes for IMAP accounts are also held on Genspark's servers for up to 7 days.

Email Signatures

GenMail supports custom email signatures. Create a new signature or import your existing Gmail signature. IMAP/SMTP accounts use a signature you create in GenMail.

Managing your inbox

Mark all as read

On desktop, right-click a folder in the sidebar and choose Mark all as read. Do it on the All Accounts Inbox to clear unread mail across every account at once.

Preview, print, and save as PDF

On desktop, click the printer icon in an open email (or press Cmd/Ctrl+P) to open Print preview, where you can choose Save as PDF or Print. It's useful for archiving, offline reading, or attaching a copy elsewhere.

Keyboard shortcuts (desktop)

Press ? to see the full list of keyboard shortcuts. To change a shortcut, go to Settings → Shortcuts, click Edit, and press the new key (or Reset to restore the default).

Keys	Action
Cmd/Ctrl+K	Open the command palette
/	Search
j	Next message
k	Previous message
x	Select
e	Archive
#	Delete
h	Snooze
u	Mark read or unread
!	Mark as spam
g then i	Go to Inbox
g then t	Go to Sent
g then e	Go to Archive
g then #	Go to Trash
g then !	Go to Spam

Notifications

GenMail sends a system notification when new mail arrives, so you can stay on top of your inbox without keeping the app open. This works on both desktop (Mac / Windows) and mobile (iOS / Android).

Tip: Make sure GenMail has notification permissions enabled at the system level:

• iOS: Settings → GenMail → Notifications
• Android: Settings → Apps → GenMail → Notifications
• Mac: System Settings → Notifications → GenMail
• Windows: Settings → System → Notifications → GenMail

Calendar

Calendar

GenMail includes a unified calendar that combines events from your connected calendars.

Feature	Details
Create events	Click and drag (desktop) or long-press (mobile)
RSVP tracking	See attendee responses at a glance
AI booking	The GenMail Agent can draft calendar events for you to confirm

Which calendars show up:

• Google: the calendars in your Google calendar list. Your primary calendar and any calendar you have set to show in Google appear by default, and you can change which ones are visible. GenMail shows up to 10 visible calendars per account (Google and Outlook).
• Outlook: your primary calendar and the calendars you own. Calendars shared with you are off until you turn them on.
• NAVER: your NAVER calendar syncs through your mail account.
• iCloud and other calendars: in the calendar sidebar, go to subscribe → + → Subscribe to a calendar, then paste a published calendar link, a CalDAV server address, or an address such as [email protected]. iCloud, Fastmail, Yahoo, and Yandex calendars need an app-specific password.

Calendar access is granted per account: go to Settings → Mail Accounts and choose Authorize calendar.

Calendar: share colleague calendars

You can view colleagues' calendars in your organization and see their free/busy times in the scheduling panel, so you can check when they're free before you pick a time.

The Email Brain — Your AI Profile

The Email Brain tab shows everything GenMail has learned about you:

• Your identity and workplace
• Your writing voice and reply style
• Your frequent contacts and relationship context
• Your active projects and conversations

If it gets something wrong: click the Fix button and type an instruction. The AI rewrites that one item and saves it immediately, and adjusts future behavior accordingly. The more you correct, the better it gets.

Privacy and Security

For Gmail and Outlook, GenMail connects using OAuth 2.0: you sign in through your email provider's own login screen. For IMAP/SMTP accounts, you enter a password or app password in GenMail, and it is stored encrypted.

Provider	How GenMail connects
Gmail	Google OAuth 2.0
Outlook	Microsoft OAuth 2.0
IMAP/SMTP (iCloud, NAVER, Daum, Kakao, Yahoo! JAPAN, LINE WORKS, NAVER WORKS, custom servers)	Password or app password, encrypted by Genspark. The connection is tested before anything is saved

How IMAP/SMTP credentials are protected: the password is encrypted per user on Genspark's servers, and your mail content isn't stored with it; only a small sync marker is kept so GenMail can check for new mail. On desktop, an encrypted copy is also kept in your computer's secure storage. The mobile app does not store your password on the device.

Revoking access: removing an account in GenMail disconnects it, but it does not revoke access on the provider's side. To fully revoke, remove Genspark's access in your Google or Microsoft account settings. Or, on genspark.ai, disconnect Google Suite or Microsoft 365 under your connected tools (this affects every Genspark tool that uses that account); disconnecting only the Gmail or Outlook Email tile removes the mailbox without revoking access. For IMAP accounts, revoke the app password in your email provider's security settings.

Where your emails live: Your mailbox stays with your provider; GenMail doesn't keep a full copy of it. To power its features, Genspark's servers store your Email Brain profile, contacts, to-do items, snoozes, calendar events, scheduled emails and their attachments, and your agent chats and Skill runs, plus temporary caches that expire within about 7 days. Apart from those temporary caches, everything listed here has no fixed expiry and can be kept until you delete your Genspark account. Email content is processed by our AI model providers to generate these features. Your device also keeps its own local cache.

What stays in your email provider	What Genspark's servers store
All emails, attachments, folders	Your Email Brain profile
Sent mail history	Contact list
Your provider's drafts	To-do items
	Snoozes
	Scheduled send emails and their attachments
	Calendar events
	Agent chats and Skill runs, which are saved as Genspark projects and can contain email text
	Temporary caches that expire within about 7 days

Everything in the right-hand column except the temporary caches has no fixed expiry and can be kept until you delete your Genspark account.

On your device: GenMail keeps a local cache. On desktop, clear it any time in Settings → Local full-text cache → Clear cache.

We don't sell your data, and we never train public models on it.

Settings

Account & Connections

To add an email account (Gmail, Outlook, or IMAP/SMTP):

1. Go to Settings → Mail Accounts
2. Click Add mail account
3. Choose Connect Gmail, Connect Outlook, or IMAP / SMTP
4. For Gmail and Outlook, sign in through your provider's login screen. For IMAP/SMTP, follow the steps below.
5. GenMail begins syncing your inbox and calendar (where available) automatically
6. On mobile: go to Settings → Email Accounts → Account Management → Add Account, then choose Other email (iCloud, NAVER…), which opens Connect IMAP / SMTP.

Connect an IMAP/SMTP account (desktop):

1. Choose an IMAP/SMTP provider: pick a preset or Custom mail server.
2. Prepare mailbox: follow the checklist for your provider and tick every item.
3. Enter credentials: enter your Email address, Login username, and your password or app password. For a custom mail server, also enter the IMAP and SMTP server, port, and security. Use a server hostname, not an IP address.
4. Connected: GenMail tests the IMAP and SMTP connection before saving your account.

If the same address is already connected through Google or Microsoft, GenMail shows a warning that connecting it again over IMAP may show duplicate mail and notifications. You can continue anyway.

To remove an email account:

1. Go to Settings → Mail Accounts
2. Click Remove next to the account

GenMail stops syncing and deletes that account's cached mail from your device. Your emails in your provider's mailbox are unaffected.

To fully revoke access, also revoke it on the provider's side. Insights GenMail learned from that mailbox stay in your Email Brain until you delete your Genspark account.

To change your default sending account:

1. Go to Settings → Mail Accounts
2. Drag and reorder your accounts: the top account is your primary

Email Preferences

To create or update your email signature:

1. Go to Settings → Signatures
2. Write a new signature or click Import from account to pull in your existing Gmail signature
3. If you have multiple accounts connected, set a signature for each one individually

To schedule an email:

1. Compose your email as normal
2. Click the clock icon next to Send
3. Choose Tomorrow, 8:00 AM or Pick date & time…
4. The email appears in your Scheduled folder: open it anytime to edit or cancel before it sends

AI & Email Brain

To review what the Email Brain has learned:

1. Open the Email Brain tab from the main navigation
2. Browse your inferred profile: writing voice, frequent contacts, active projects

To correct an inference:

1. Find the item you want to fix in the Email Brain tab
2. Click Fix
3. Enter the correct information: the AI updates immediately and adjusts future behavior

To use a quick tone action on a draft:

1. Open AI Write in the composer
2. Choose Simplify, Professional, or Friendly, or type your own instruction

To manage your Skills:

• On the GenMail Agent home screen, click Manage Skills (on mobile: Settings → Agent → Manage skills)
• Use the run-mode dropdown on a Skill to choose when it runs, or click Remove to take it off

Troubleshooting

An account says "Needs sign-in" or stops syncing.

If access is revoked on the provider's side or a sign-in expires, GenMail shows Reconnect mail account. Click Reconnect and sign in again. For IMAP accounts, Reconnect reopens the IMAP wizard so you can enter a new app password.

iCloud rejects my password.

iCloud needs an app-specific password. Create one in your Apple Account under Sign-In and Security → App-Specific Passwords, and use it with your full @icloud.com, @me.com, or @mac.com address.

Yahoo! JAPAN will not connect.

Make sure IMAP/POP/SMTP access is turned on in Yahoo! Mail settings, and use your Yahoo! JAPAN ID password. Repeated failed attempts can temporarily lock the account, so wait before trying again.

My custom mail server will not connect.

GenMail tests IMAP and then SMTP before saving. Check the server hostname (IP addresses are not accepted), the port, and that the server supports SSL/TLS or STARTTLS.

My plan does not show in GenMail.

Make sure you are signed in with the Genspark account that holds the plan. Wait a few minutes and reopen Settings, or sign out and back in, or restart the app. On iPhone, open your plan in Settings and tap Restore Purchases.

FAQ

What email providers are currently supported?

Gmail, Outlook / Microsoft 365, iCloud, NAVER, Daum / Hanmail, Kakao Mail, Yahoo! JAPAN, LINE WORKS, NAVER WORKS, and any other mailbox that supports IMAP and SMTP through Custom mail server. See Supported email providers above for how to sign in to each.

Can I connect my own-domain or company email?

Yes, if your mail provider supports IMAP and SMTP over a secure connection (SSL/TLS or STARTTLS), choose Custom mail server and enter your server details. If your domain is hosted on Google or Microsoft, you can connect it with Connect Gmail or Connect Outlook. You do not need a Team plan. If your organization restricts which addresses can be connected, GenMail shows a message when you try to add one.

Which mailboxes can't I connect?

GenMail needs IMAP and SMTP, so POP3-only mailboxes (such as OCN) can't be connected. Proton Mail, Yahoo.com (not Yahoo! JAPAN), and AOL aren't available yet.

How do I view my credit history?

On desktop, go to Settings → General and click Credits on your account card at the top to open the credit usage page. On mobile, go to Settings → Credits.

Can I see colleague availability in the calendar?

Yes. You can view colleagues' calendars in your organization, and the scheduling panel shows when they're free.

How does GenMail sync my mail?

Gmail and Outlook sync through Genspark's servers. For IMAP accounts, the desktop app connects to your mail server directly while it's open. At other times (if you've used the app in the past week), Genspark's servers connect to your mail server for you, and they always do for the GenMail Agent, for Skills, and for scheduled emails. On mobile, IMAP goes through Genspark's servers.

Does GenMail store my emails on Genspark's servers?

Your mailbox stays with your provider; GenMail doesn't keep a full copy of it. To power its features, Genspark's servers store your Email Brain profile (including a set of word-for-word quotes from emails you've sent, to match your voice, and short excerpts of what you've written to individual contacts), contacts, to-do items (sender, subject, a short preview and an AI summary), snoozes, calendar events, scheduled emails and their attachments, and your agent chats and Skill runs, plus temporary caches that expire within about 7 days (including drafts the GenMail Agent writes for IMAP accounts). Apart from those temporary caches, everything listed here has no fixed expiry and can be kept until you delete your Genspark account. Email content is processed by our AI model providers to generate these features. Your device also keeps a local cache. See Privacy and Security for the full list.

How are my IMAP/SMTP passwords stored?

Your password or app password is encrypted per user on Genspark's servers. On desktop, an encrypted copy is also kept in your computer's secure storage. The mobile app does not store the password on the device.

How do I fully remove GenMail's access to my email?

Remove the account in Settings → Mail Accounts, then revoke access on the provider's side: in your Google or Microsoft account settings, or by deleting the app password in your email provider's security settings. Removing an account in GenMail alone does not revoke access on the provider's side. On genspark.ai you can also disconnect Google Suite or Microsoft 365 under your connected tools (this affects every Genspark tool that uses that account). Insights GenMail learned from that mailbox stay in your Email Brain until you delete your Genspark account.

Do shared mailboxes work?

You can read and organize mail in Outlook shared mailboxes, but you can't send from them or create drafts. Connect them from the Genspark web app, and they appear in GenMail on desktop.

Can I send from an alias or another address?

Yes for Gmail and Outlook. Your verified Gmail "Send mail as" addresses and your Outlook aliases appear in the composer's From menu. IMAP/SMTP accounts send from the mailbox address. See Send from a different address above.

Does GenMail have a fixed sending IP address I can allowlist?

GenMail doesn't offer a fixed sending IP for allowlisting. Mail sent from Gmail or Outlook goes through Google or Microsoft, and mail you send by hand from an IMAP account on desktop is normally sent from your own network. Emails sent from mobile, scheduled emails, and emails the GenMail Agent or a Skill sends go out from Genspark's servers.

Can I turn Skills off?

Skills run only when you ask by default. To stop a Skill from running automatically, set it to the on-request mode (Only when I ask on desktop, On demand on mobile and web) or remove it from Manage Skills.

What uses credits in GenMail?

AI Write, reply suggestions, AI email search, agent chat, and Skills use credits. Keyword search and quick actions (archive, move, mark as read, forward) don't use AI or credits. See Credits in GenMail above.

Does GenMail show a cost estimate before a task runs?

GenMail doesn't show an estimate before a task runs. You can see what you've used on the credit usage page (desktop: Settings → General → Credits; mobile: Settings → Credits).

Will GenMail send emails without my approval?

When you ask GenMail to write an email, it opens a draft for you to review before sending, unless you explicitly tell it to send without showing you first. Skills you set to run automatically or on a schedule can send email, such as a forward or a brief to yourself, without asking each time.

Can I connect more than two email accounts?

Yes, up to 20 accounts across all providers.

Does my Genspark plan apply to GenMail?

Yes. GenMail uses your Genspark account's plan, and there is no separate GenMail plan. If your plan does not show, see Troubleshooting above.

Can I empty the trash?

On desktop, you can permanently delete messages from the Trash of an IMAP/SMTP account (Delete permanently). GenMail has no separate Empty trash button. Permanent delete isn't available for Gmail and Outlook accounts or on mobile.

Does GenMail use keyboard shortcuts?

Yes, on desktop. Press ? to see the list and go to Settings → Shortcuts to change them.

What happens if I correct something in the Email Brain?

Clicking Fix lets you type an instruction. The AI rewrites that one item and saves it immediately. It adjusts future behavior immediately. The more you correct, the more personalized it becomes.

Can I print an email or save it as a PDF?

Yes, on desktop. Click the printer icon in an open email (or press Cmd/Ctrl+P) and choose Save as PDF or Print.

How do I mark everything in my inbox as read?

On desktop, right-click a folder in the sidebar and choose Mark all as read. Right-click the All Accounts Inbox to clear unread mail across all your connected accounts in one action.

How do I add a contact to my CRM from an email?

Add the CRM this contact Skill from the Skills catalog. It looks the sender up in your connected CRM and, after you confirm, can add them as a new contact in HubSpot.